Grow. Innovate. Connect.

Let's Connect.

Join us at Connect, the Canadian platform for collaboration and innovation in the pet industry!

We are dedicated to bringing together Canadian and global pet industry leaders-including manufacturers, retailers, and suppliers-to foster strong relationships and drive success.

At Connect, you'll find invaluable opportunities for networking, education, and dialogue, all designed to help pet businesses thrive in an ever-evolving market. Our Connect Tool Box vendors and expert speakers are here to share powerful insights and strategies to help you grow your business.

This event is more than just a gathering-it's a community committed to empowering retailers

with the knowledge, skills, and connections they need to succeed. We advocate for innovative solutions and ensure retailers have access to brands that truly support them.

Built by pet professionals, Connect values your input! We invite you to share your vision and insights to make this experience even more impactful for your business. Join us in shaping the future of the pet industry-let’s grow together!

Connect:

A B2B pet trade event celebrating the Canadian pet industry hosted and created with a team that is 100% built with individuals and vendors from the Canadian Pet Industry.

Connect Lounge

Attendees and Exhibitors can enjoy all the amenities of the Connect Lounge. A spacious seating area with beverages, charging stations and plenty of seating area for impromptu meetings.

Education Stage

Connect brings 2 days of educational talks to attendees. Visitors will hear from Jennifer Murray, Jordan Milgrom, and financial advice through RBC, Moneris and ADP.

Fresh Food Showcase

A highlight of the show is Connect's Fresh Food Showcase featuring a variety of frozen and gently cooked products from many of the Connect Exhibitors. Thanks to Habco for the great looking freezer setup.

Connect Live

Thursday night features Connect Live at the NFCC with the Orange Man Band. The evening will kick off with $10,000 in cash giveaways to retailers and exhibitors.

A Cup of Coffee Can Make the Difference: Brewing Success at Trade Shows

A Cup of Coffee Can Make the Difference: Brewing Success at Trade Shows 

September 17, 20253 min read

Think about the last time someone handed you a hot cup of coffee. It wasn’t just about the drink - it was about the experience: the aroma, the warmth, the moment of connection. Your trade show booth should create that same feeling. At Connect...Canada's Pet Trade Expo, it’s often the little details that turn a casual visitor into a lasting business partner.

1. Pre-Show Preparation

  • Define your goals: are you aiming for new retail partners, product launches, or brand awareness?

  • Spread the word before you arrive - email campaigns, social posts, and direct outreach build anticipation. Connect can help your team on design and collabs to make this smoother.

  • Train your team: every conversation counts, and consistency builds credibility.

2. Brewing the Perfect Booth Experience

Just like the first sip of coffee sets the tone for your day, your booth’s look sets the tone for every interaction.

  • Design with purpose: clean layouts, clear branding, and good lighting make you memorable.

  • Create a sensory experience: sampling stations, interactive demos, or even a scent or soundtrack that reflects your brand identity.

  • Comfort matters: just as people linger over a coffee in a cozy café, a welcoming booth invites longer conversations. Think seating, easy product access, and approachable staff. Even small touches like aisle and booth carpeting can make a big difference in comfort for attendees who have been on their feet all day.

  • Plan for efficiency: easy loading and teardown save time, reduce stress, and let your team focus more on connecting with customers. Using lightweight displays, portable shelving, and organized storage can make the start and end of the show feel smooth and stress-free.

  • You’re not alone: Connect is here to help exhibitors every step of the way, from setup to signage to on-site support. Whether it’s navigating logistics, finding the right resources, or making last-minute adjustments, our team is committed to making your booth experience as smooth as possible.

  • Details make it premium: high-quality signage, professional displays, and thoughtful touches (like offering refreshments or a branded takeaways) leave a stronger impression than a cluttered setup.

📌 Booth Comfort & Convenience Hacks

  • Use aisle & booth carpeting to give relief to tired feet.

  • Add comfortable seating for longer, more engaged conversations.

  • Offer refreshments (pop, water, small treats) to encourage visitors to pause.

  • Arrange products at eye level in a way that reflects a real store display, making it simple for attendees to see and browse without bending or straining.

  • Invest in easy-to-assemble displays for fast setup and teardown, reducing exhibitor stress.

  • Rely on Connect’s exhibitor support team for setup help, logistics, and smooth problem-solving.

3. During the Show: Stirring Up Connections

  • Don’t wait for people to come to you - walk the floor, attend seminars, and create networking opportunities.

  • Collect leads digitally — don’t rely on a pocketful of business cards.

  • Offer “show-only specials” that reward attendees for engaging with you.

4. Post-Show Follow-Up: Keeping the Conversation Warm

  • Like a refill on coffee, timely follow-up keeps the energy alive.

  • Personalize outreach: remind prospects of your booth interaction, share resources, and provide clear next steps.

  • Evaluate your ROI: measure leads, partnerships, and exposure against your original goals.

    At the end of the day, success at a trade show isn’t about who had the flashiest booth or the loudest display — it’s about who made people feel something. Just like a great cup of coffee, the right mix of preparation, presentation, and follow-up can spark conversations that turn into long-term business relationships.

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